Every campaign creates comments, DMs, reviews, and chats. SocialRep pulls them into one inbox and drafts the reply in your voice. Your team approves. Nothing sends without you.
Set up in minutes · Cancel anytime
One inbox for every channel your ads touch
You’re paying for the attention. Then ignoring the replies.
Every campaign generates buying questions, objections, and complaints. They scatter across five platforms and get buried under emoji. Slow replies turn paid attention into missed revenue and public brand risk.
Why now
The conversations your spend creates are the warmest leads you will ever get. They are also the easiest to lose.
How it works
Four steps. The first three take an afternoon. The fourth never stops paying you back.
Start free trial →Plug Meta, Instagram, Google, Trustpilot, X, and website chat into one workspace. OAuth in, no code. Your whole backlog appears in one queue.
AI reads the campaign context, classifies intent and sentiment, and drafts a reply in your brand voice. Every draft carries a confidence score.
Hi Rachel, yes! SocialRep works with Shopify and can route replies by product line so the right teammate sees each conversation.
Your team approves, edits, or escalates from one queue. Nothing sends without sign-off unless you explicitly turn on auto-send for low-risk replies.
See which campaigns create the most conversations, where replies lag, and which objections keep coming up. Then feed it all back into your ads.
Follow the money
Two numbers you already know. The chain shows what they turn into. Every assumption is visible. Every one is adjustable.
Ad spend / mo
$25,000
what you’re paying for attention
Conversations
375
at 15 per $1k of spend
Buying questions
38
10% show purchase intent
Revenue in play / mo
$3,040
buyers waiting on a reply × your AOV
Answer them before they go cold and Growth pays for itself 48× over.
Stop the leak, start free →Defaults are conservative rules of thumb for paid social. Drag everything to match your account.
AI in action
Four conversation types your campaigns create every day, including the awkward ones.
Hi Rachel, yes! SocialRep works with Shopify and can route replies by product line, market, or campaign so the right teammate sees each conversation. Happy to send a quick walkthrough link if useful.
Ha, glad the carousel did its job, Alex 😄 Pricing scales by conversation volume, not seats. A team of 6 fits comfortably on Scale, which includes 5 seats with more available. Want the full breakdown?
Thanks for the honest feedback, Jordan. Three days is slower than we hold ourselves to, and I’m sorry onboarding dragged. We’ve since added priority connection support for new accounts, and I’d love to make sure you’re fully set up. Our team will reach out today.
Not natively yet, but Klaviyo is on our roadmap. Today you can route conversation data out via our API on the Agency plan, or by CSV export. Share your use case and I’ll flag it for our integrations team.
Your draft will appear here, written in a warm brand voice and ready to approve.
Connect one channel and watch SocialRep draft replies to your real backlog in minutes.
Brand safety
You should not have to choose between answering fast and staying in control. AI drafts. Your team decides what sends, what gets edited, and what gets escalated.
Yes, SocialRep works with Shopify Plus and can route replies by product line, campaign, or market so the right teammate handles each conversation.
Who it’s for
Why not just…
Schedulers publish. Chatbots deflect. SocialRep is the missing layer that handles what happens after your ads run.
| Capability | Social schedulers | Generic AI chatbots | SocialRep |
|---|---|---|---|
| Built for response workflows | ✕ | ✕ | ✓ |
| Understands paid ad context | ✕ | ✕ | ✓ |
| Comments, DMs, reviews & chat in one inbox | ✕ | ✕ | ✓ |
| AI drafts with human approval | ✕ | ✕ | ✓ |
| Brand-safe response operations | ✕ | ✕ | ✓ |
Pricing
Every trial starts with full Growth access for 14 days. No long-term contract. Upgrade as your conversations grow.
For teams centralizing paid-social replies across their core channels.
Billed annually at $756/year.
For brands running higher-volume campaigns that need brand voice, automation, and reporting.
Billed annually at $1,908/year.
For agencies and multi-brand teams managing separate client workspaces and reports.
Billed annually at $4,788/year.
Everything teams ask before they connect their first channel.
Not by default. Every reply requires human approval unless you explicitly enable auto-send. You can scope auto-send to specific channels or conversation types and keep approval on everything else.
Schedulers are built for publishing content. SocialRep is built for what happens after: the comments, DMs, reviews, and chats your posts and ads create. We don’t schedule anything. We make sure every conversation gets a fast, brand-safe reply.
Chatbots deflect conversations with canned answers and no context. SocialRep reads the campaign behind each message, classifies intent, and drafts a reply in your brand voice. Then a human approves it. It’s a response workflow, not a deflection widget.
Meta, Instagram, Google, and Trustpilot are live today. Website chat and X are in beta. Email and a public API are coming soon.
Yes. On Scale and Agency plans, SocialRep trains on your approved replies, style guidelines, and edits over time. Drafts increasingly sound like your best community manager on their best day.
No. Your conversations are used only to serve your workspace. They are never used to train public or shared AI models.
Start a 14-day free trial on the Growth plan with full access. Connect your channels, watch it draft replies to your real backlog, and decide if it’s worth it. Cancel anytime during the trial and you won’t be charged.
Yes. The Agency plan gives each client a separate workspace with its own brand voice, approval rules, and white-label reporting, plus API and CRM routing for your existing stack.
Still have a question? Talk to us. Or just start the free trial and see for yourself.
Connect your channels and watch SocialRep draft replies to your real backlog. Free for 14 days.
Start your free trial →Set up in minutes · Cancel anytime
Before you go
Connect one channel, free for 14 days, and watch SocialRep draft replies to your real backlog. No surprise sends. Cancel anytime.
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